Privacy and terms and conditions – Salon Punk Shop
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Privacy and terms and conditions

Terms of website use

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Reliance On Information Posted & Disclaimer

the materials contained on our site are provided for information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

While every effort has been made to ensure the high quality and accuracy of the website and any other associated websites, Salon Punk makes no warranty, express or implied concerning the content of the sites, which is provided as is. Salon Punk expressly disclaims all warranties, including but not limited to warranties suitability for a particular purpose and warranties of satisfaction quality.

Every business is different, therefore it is the responsibility of individual business owner, or the user of the information accessed via this website, to access the suitability of any information provided through this website.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

In no event will Salon Punk, its affiliates or other suppliers be liable for direct, special, incidental or consequential damages, (including, but not limited to the damages for loss of business profits, business interruption, loss of business information or other pecuniary loss) arising directly or indirectly from the use of (or failure to use) or reliance on the content, even if Salon Punk has been advised of the possibility that such damage may arise.

Information about us is a site operated by Alan Forrest Smith (“We”); we are an INDIVIDUAL. Our registered office is 6 Malrae, Ashley Rd, Hale, Cheshire WA15 9LZ.

Accessing our site

Access to this site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our site changes regularly

We aim to update our site regularly and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and

For any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy .  By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offenses

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offense under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.  When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Order Cancellations


Unless stated otherwise you may cancel your order and receive full 100% refund, provided your order has not been dispatched yet.


24 business hour notice is required in order to cancel your next month membership, please either email Salon Punk customer services or contact your bank directly to cancel your agreement.


Unless otherwise stated deposit is non-refundable, whenever it is paid. 50% refund policy is given when your booking is canceled giving at least 30 days cancellation notice of training event and no refunds are issued when canceled after.


If you need to rearrange your appointment minimum of 3 days notice is required. Email, or call customer services. When booking your consultation, you are taking some other customers time slot, therefore no show up is not refundable. If you have special circumstances and want to discuss rearrangement, please contact customer services to discuss. Salon Punk reserves right to make the final decision.

Refund and return policy

Unless otherwise stated Salon Punk operates 30-day money back guarantee policy on all its products.

We will exchange faulty or damaged products, please contact customer services.

Delivery methods and timing

Online products delivery:

All digital products are accessible upon purchase. While the confirmation of your order is instant we reserve right to check the payment is completed successfully until we make the digital products available, usually, this takes no longer than 30 minutes unless the purchase was placed outside UK business hours, in which case we will review your order and payment first thing the following morning. In some cases where there is an unlikely technology issue, delivery of some products might be delayed for the maximum of 24 hours.

Physical products delivery:

We aim to ship all products within 2 to 3 business days of order placement, although often it is shipped the following day. Within UK delivery is within 3-5 business days, overseas may take up to 10 days. Once the order is shipped you will be given tracking order.


Your concerns

If you have any concerns about material which appears on our site, please contact customer service.

Customer Services contact details

Phone: 0044(0)7725103966

6 Malrae, Ashley Road
WA15 9LZ, United Kingdom

Data handling and privacy policy

It is the policy of Salon Punk not to share your data information outside Salon Punk to the third party without first asking for your permission. Your Data supplied from you to Salon Punk is 100% safe with us.   Please read our cookies policy.

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